TechClarity is always looking for the best and brightest to join our team of trusted IT advisors. Think you have what it takes to help businesses see clearer?
Help Desk Technician
- Answer help desk calls and maintain tickets in help desk ticketing system
- Provide remote and onsite support
- Manage, maintain, troubleshoot and support networks, hardware, software, and other related peripherals
- Install and support new desktops, laptops, servers and printers
- Review and respond to remote monitoring and management (RMM) system alerts and notifications
- Minimum of 2 years experience in a technical support role
- Experience with PC hardware installation and maintenance
- Experience with software installation and support
- Experience supporting Windows operating systems and Office applications
- Experience with Windows Server networking and email systems
- Experience with network storage management including backup and restore
- Excellent time management, communication, and customer service skills
- Reliable transportation for onsite support
Please send your resume and compensation expectations to firstname.lastname@example.org.